Who we help
From single labs to national programmes
Hospitals and clinics
Preparing for ISQua-accredited programmes or international and national accreditation, or strengthening patient safety and governance.
Accreditation bodies and regulators
Developing healthcare standards, seeking ISQua accreditation, or strengthening training for surveyors and clients.Â
Medical laboratories
Seeking first-time ISO 15189:2022 accreditation, preparing for surveillance or reassessment, or closing findings from a recent assessment.
International patient services
Designing medical tourism programmes that meet international patient expectations.
What we do
Readiness, systems and capability
We prepare you for the survey, and we build the quality systems and skills your teams need long after it.
Gap analysis
An assessment against your target standard, with a prioritised action plan.
Quality management systems
QMS design and implementation, from document control to management review.
Policies and governance
Policies, procedures, clinical governance and risk management frameworks.
Patient safety
Incident reporting, root cause analysis and quality improvement methods.
Mock surveys
Tracer-style mock surveys and readiness reviews before the real visit.
Standards development
Writing and piloting healthcare standards, and preparing for ISQua accreditation.
Assessor and surveyor training
Programme design and delivery for accreditation bodies.
Medical tourism programmes
Service design, international patient pathways and quality assurance.